7Tabz Store Shipping Policy
At 7Tabz Store, we work to make every order clear, secure, and straightforward from checkout through delivery. This Shipping Policy explains how orders are processed, shipped, tracked, and handled when unexpected delivery issues occur.
By placing an order through 7Tabz Store, you agree to the shipping terms described on this page.
Order Processing
Orders begin processing after payment has been successfully received and verified.
Processing time may vary depending on order volume, product availability, weekends, holidays, payment verification, and other operational factors.
Once an order enters processing, changes to products, quantities, or shipping information may not always be possible.
If you notice an error in your order, contact us as soon as possible at sales@7tabzstore.com and include your order number.
Shipping Address
Customers are responsible for entering a complete and accurate shipping address during checkout.
Before submitting your order, carefully review the recipient name, street address, apartment or unit number, city, state or region, postal code, and country.
7Tabz Store cannot guarantee that an address can be changed after an order begins processing or has been transferred to the shipping carrier.
Additional shipping charges may apply if an order must be shipped again because the customer entered an incorrect or incomplete address.
Shipping Methods
Available shipping methods may appear during checkout based on your destination, order, and available carrier services.
Delivery estimates shown during checkout represent estimated transit times and do not always include order processing time.
Carrier delays can occur because of severe weather, transportation disruptions, holidays, increased shipping volume, local service interruptions, or other circumstances outside our control.
Tracking Your Order
When tracking information becomes available, it may be sent to the email address provided during checkout.
Please allow time for the shipping carrier to scan your package and update its tracking system after receiving your order.
Tracking information may not update immediately after shipment. In some cases, several carrier checkpoints can occur before a new tracking event appears.
If you need assistance with your shipment, contact sales@7tabzstore.com and include your order number.
Delivery Estimates
Any shipping or delivery time displayed on our website should be considered an estimate unless a specific carrier service clearly guarantees the delivery date.
7Tabz Store cannot guarantee arrival on a particular date when delays result from carrier operations, weather, customs procedures, inaccurate addresses, regional restrictions, or events beyond our control.
We recommend placing time sensitive orders early enough to allow for unexpected carrier delays.
Legal Shipping Restrictions
7Tabz Store only fulfills orders where the product and shipment comply with applicable laws and restrictions.
Laws concerning kratom derived products, 7 Hydroxymitragynine, Pseudoindoxyl, and concentrated botanical extracts may vary by state, country, region, or local jurisdiction.
Customers are responsible for confirming that the products they purchase may legally be ordered, received, possessed, and used at their destination.
We reserve the right to cancel or refuse an order when shipping the product to the requested destination would violate applicable restrictions or our shipping requirements.
International Orders
International orders may be subject to customs review, import requirements, local taxes, duties, fees, or additional documentation.
The recipient is responsible for understanding the import laws that apply in the destination country before placing an order.
Customs authorities may delay, inspect, reject, or hold a shipment according to local regulations. Such decisions remain outside the direct control of 7Tabz Store.
Any duties, taxes, customs charges, or import related fees assessed by the destination country are generally the responsibility of the recipient unless otherwise stated during checkout.
Packages Marked Delivered
If tracking shows that your package was delivered but you cannot locate it, first check around the delivery area, mailbox, building reception, parcel locker, and with other members of your household.
You may also contact the carrier directly for additional delivery information.
If you still cannot locate the package, contact us at sales@7tabzstore.com with your order number and tracking information so we can review the available shipment details.
A carrier delivery scan does not automatically guarantee replacement or refund eligibility.
Lost Packages
If tracking indicates that a shipment may have been lost while in carrier possession, contact our customer support team.
We may review the tracking history and, where appropriate, work with the carrier to determine the shipment status.
Investigations can take time and may depend on the procedures of the carrier involved.
Damaged Packages
If your package arrives visibly damaged, take clear photographs of the outer packaging, shipping label, internal packaging, and affected products before discarding anything.
Contact sales@7tabzstore.com as soon as possible and include your order number, a description of the problem, and clear photographs.
We will review the information and provide the appropriate next steps.
Refused And Undeliverable Packages
Packages may be returned to us when the recipient refuses delivery or when the carrier determines that the address is incorrect, incomplete, inaccessible, or otherwise undeliverable.
Any additional shipping costs associated with resending an eligible returned order may be the responsibility of the customer.
We will review returned shipments individually before determining the available options.
Order Changes And Cancellations
If you need to request a shipping address change or order cancellation, contact us immediately at sales@7tabzstore.com.
We will try to assist when possible. However, once an order has been processed or shipped, we may not be able to make changes or cancel the shipment.
Customer Responsibility
Customers should review all order information carefully before completing checkout.
By ordering from 7Tabz Store, you confirm that you have provided accurate shipping information and that you understand any laws or restrictions that apply to the products at your destination.
Contact Us About Shipping
For questions about shipping, tracking, delivery, or an existing order, contact our customer support team at:
Please include your order number whenever possible so we can assist you more efficiently.
7Tabz Store is committed to providing clear shipping information and dependable customer support throughout the delivery process.